Privacy Policy

1. Introduction

Crimvex ("we," "our," or "us") operates the Crimvex platform (the "Service") — procurement and purchase order management. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By using Crimvex, you agree to the practices described in this policy.

2. Information We Collect

We collect information that you provide directly, that we obtain automatically when you use the Service, and that we receive from third parties.

• Account and profile information: Name, email address, password (hashed), profile photo, role (client or writer), bio, skills, rates, and other details you add to your profile.
• Transaction and project information: Job postings, proposals, contract and NDA details, milestone and payment information, and communications related to projects.
• Communications: Messages sent through the platform between clients and writers.
• Technical and usage data: IP address, device and browser type, pages visited, and general usage patterns to operate and improve the Service.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service.
• Create and manage your account and profile.
• Match clients with writers and facilitate projects, contracts, and payments.
• Send you service-related notices, updates, and support messages.
• Detect, prevent, and address fraud, abuse, and security issues.
• Comply with legal obligations and enforce our Terms of Service.
• Analyze usage to improve the product and user experience.

4. Confidentiality of Your Content

We understand that your data and projects involve sensitive and confidential material. We do not use the content of your projects (documents, notes, or project-specific communications) for advertising or for training AI models. We process such content only as necessary to provide the Service (e.g., storing messages and deliverables, facilitating contracts and milestones). Access to this content is limited to you, the other party to the project, and our systems as required to operate the platform.

5. Sharing and Disclosure

We may share your information in the following circumstances:

• With other users: Your profile and public information may be visible to other users as part of the marketplace (e.g., writer profiles to clients, job details to writers).
• Service providers: We use trusted third parties for hosting, authentication, payments, and analytics. They are bound by agreements to use your data only to provide services to us.
• Legal and safety: We may disclose information if required by law, to protect rights and safety, or to enforce our terms and policies.

6. Data Retention and Security

We retain your information for as long as your account is active or as needed to provide the Service, resolve disputes, and comply with legal obligations. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or loss. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information.
• Object to or restrict certain processing.
• Data portability.
• Withdraw consent where processing is consent-based.

You can update much of your information in your account settings. To exercise other rights or ask questions, contact us using the details in the Contact section below.

8. Cookies and Similar Technologies

We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the Service is used. You can control cookies through your browser settings; some features may not work correctly if you disable cookies.

9. International Transfers

Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place so that your data remains protected in line with this policy and applicable law.

10. Children

The Service is not intended for users under 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us so we can delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the revised policy.

12. Contact

For questions about this Privacy Policy or our privacy practices, contact us at: privacy@crimvex.com